How do I use ShapeScale with Android clients?

We don’t currently have an Android app. However, there is an easy way around this - you will get the client to create their account on your iOS device. Please follow these steps:

  1. Send a client invite from your admin account using the email address that your client will use to sign up to ShapeScale. You can do this by heading into "Menu" > "Clients" > "Invite Client" > type in the client's email address > "Invite".
  2. Sign out of your account and get your client to create an account on your iOS device.
  3. Get their email address verified and sign into their new ShapeScale account.
  4. Make them take their first scan by triggering it with the QR code.
  5. Log back into your admin account. The client will automatically be added to your client list, and you will be able to access all their existing and future scans from your admin account.

⚠️ Please note that the user does not need to accept the client invite, and shouldn't try to download the app from their Android device. The App Store invite will not work on their Android device.

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